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We have significant experience in all types of IT issues that you are dealing with, and have a few different ways of getting those issues resolved quickly and for an affordable price.
Methods of Delivering Support - Typical application issues (ex. Word or Outlook Issue) can be resolved with a quick phone call.
- Most desktop issues can be resolved through a remote session to the machine having the issue.
- Onsite visits are schedule quickly when an issue arises that can't be handled by remote means.
Benefits - We offer significant cost savings by minimizing the onsite visits.
- All clients get free access to an interactive portal that enables viewing ticket history and details.
- Several billing options available (ex. block hours, fixed price and terms)
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